Privacy Policy

1. Introduction

Welcome to Prismerce. This Privacy Policy explains how BlackPearl InfoSoft ("we", "us", "our") collects, uses, and protects your information when you visit our website or use our services. Prismerce is a product and service operated by BlackPearl InfoSoft.

2. Information We Collect

We collect information that you provide directly to us:

• Name, email address, phone number, and company name when you book a demo or contact us.
• Information about your project requirements and business needs.
• Communications between you and our team.

We also automatically collect certain information when you visit our site, including details about your device, browser, and usage patterns via cookies (see our Cookie Policy).

3. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process your requests for demos and sales inquiries.
• Send you technical notices, updates, security alerts, and support messages.
• Monitor and analyze trends, usage, and activities in connection with our website.

4. Data Sharing

We do not sell your personal information. We may share your information with third-party vendors and service providers who need access to such information to carry out work on our behalf (e.g., hosting, analytics, email delivery).

5. Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us.