Validated pricing.
Predictable headless growth.
Choose a fully managed headless Shopify partnership.
No hidden costs. No DevOps. No frontend maintenance.
One-time setup + platform subscription.
Hypercare included. Subscription starts after go-live support.
Launch
For brands who want to launch headless Shopify quickly with zero technical overhead.
Included – Build & Setup
- Headless Shopify storefront setup
- Prismerce default storefront theme
- Shopify API integration
- Sanity CMS setup with live preview
- Branding configuration
- Deployment to Prismerce infrastructure
- Production & staging environments
Included – Platform Features
- Fully managed frontend (Next.js)
- Managed hosting & CDN
- Core ecommerce UX (PLP, PDP, cart, checkout)
- SEO-ready architecture
- Automatic platform updates
- Security monitoring & patches
Support & Hypercare
7 days post-launch hypercare
- Bug fixes & stability monitoring
- Deployment support
- Email / ticket support
- Response time: 24–48 business hours
Not Included
- Custom feature development
- Deep UI or layout changes
- Custom integrations
Growth
For growing brands that need flexibility, customization, and priority support.
Included – Build & Setup
- Everything in Launch
- UI customizations (within design system)
- CMS schema extensions
- Feature extensions from Prismerce roadmap
- Performance optimization (Core Web Vitals)
Included – Platform Features
- Advanced collection filtering
- Enhanced search & merchandising
- More built-in features replacing Shopify apps
- Higher performance budgets
Support & Hypercare
15 days post-launch hypercare
- Priority support queue
- Faster response times
- Minor UI refinements
- Ongoing optimization guidance
Enterprise
For large brands, complex stores, or agencies requiring enterprise controls.
Included – Build & Setup
- Custom storefront architecture
- Multi-store / multi-region support
- Dedicated infrastructure
- Advanced security & compliance
- Custom third-party integrations
- White-label options
- Dedicated account manager
Support & Hypercare
30 days post-launch hypercare
- Custom SLA
- Priority incident handling
- Dedicated support channels
Feature & Support Comparison
| Feature / Support | Launch | Growth | Enterprise |
|---|---|---|---|
| Headless Shopify storefront | |||
| Managed hosting & updates | |||
| CMS (Sanity) | |||
| UI customization | |||
| Feature extensions | |||
| Custom integrations | |||
| Hypercare support | 7 days | 15 days | 30 days |
| Priority support | |||
| SLA |
Hypercare & Subscription Billing
Every Prismerce plan includes post-launch hypercare to ensure your store is stable, performant, and ready for growth.
1During Hypercare
- No recurring platform charges
- Bug fixes and stabilization
- Deployment monitoring
- Minor refinements (plan-dependent)
2After Hypercare
- Monthly or yearly platform subscription begins
- Full managed service continues
- Ongoing updates, hosting, and support included
Common Questions
What is included in "Standard Support"?
Platform uptime monitoring, critical bug fixes, security patches, and general assistance. Response time is typically 24–48 business hours.
Can I upgrade my plan later?
Yes. You can upgrade from Launch to Growth at any time. You only pay the difference in setup and subscription fees.
Do I own the source code?
No. Prismerce is a licensed, fully managed platform. We own and maintain the frontend codebase so you never have to manage infrastructure or updates.
What happens if I cancel?
Your Shopify backend, products, and data remain yours. Access to the Prismerce frontend ends when the subscription ends.
Prismerce is a managed platform. Source code is not transferred.